All Systems Operational

Uptime over the past 90 days. View historical uptime.
Competella SaaS Operational
90 days ago
100.0 % uptime
Today
Shared Services Operational
Call handling Operational
Database Operational
Recording Operational
Clients / Web Operational
Admin portal Operational
Agent portal Operational
Competella Agent Operational
Third Party Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 24, 2026

No incidents reported today.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026
Teams Presence issues
Resolved - Several customers reported issues with Microsoft Teams presence this morning. We also received similar reports internally, from customers using other Enghouse solutions that integrate with Teams.

Based on the information available, this appears to have been related to a Microsoft Teams service issue rather than a fault within the Enghouse Competella SaaS platform.

The issue was observed to stabilise at approximately 11:30, and no action was required within the Enghouse Competella solution.

Microsoft has referenced this incident under TM1394359 in the Microsoft 365 Admin Center for further details.
Jun 17, 10:00 CEST
Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
System maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 22:00 CEST
Scheduled - As part of planned maintenance, Competella SaaS services will be temporarily unavailable during the scheduled window.
We apologize for any inconvenience and appreciate your patience while we complete this work.
May 25, 16:23 CEST
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